Team Development & Coaching
Coaching is an important part of any effort to bring out the best in an individual. In fact, it is a key skill that contributes to the development of an organization’s most valuable asset… its people.
Formalized coaching might be relatively new in some commercial or business organizations, but it’s been around for a long time. Top athletes have personal coaches to help them compete to win. Opera singers, actors and public speakers hire people to coach them.
A coach’s key role is to help an individual improve specific skills and achieve better results. We do this by providing helpful, productive feedback about specific performance issues.
Today, everyone is a Coach. But is that really true! A professional coach takes years of development and practice experience. Certifications are important, but they don’t replace real experience.
In business or organizational work, coaching is generally connected with increasing revenue and building a team that can consistently deliver results. Our process involves consulting, to learn your company and culture, we complete individual assessments and review them with the business owner and management . We learn about your vision and goals and share what we’re learned to build a Strategic Implementation Plan.
We identify the GAPS and areas for improvement and create an Implementation roadmap. We work hand-in-hand with the key stakeholders and provide the necessary coaching, training and accountability needed to achieve the desired results.
We use a variety of assessments instruments, depending on the situation. These powerful tools enable us to quickly determine GAPS in the behavior and competencies needed.
They include:
Sales Behavior, Motivators and Skills IQ
Leadership Behavior, Attitudes and Competencies
Coaching - Mentoring Skills, Feedback Skills
Emotional Intelligence - Empathizing Ability, Listening Skills, Capacity to Empower
Decision Making and Critical Thinking
Each engagement is a custom job, which makes us unique due to our extensive experience across multiple industries and every level of the contributor and management hierarchy.
We know that the most successful organizations understand the need to get employee selection and hiring decisions right the first time. Making a bad hiring decision in employee selection is costly to an organization’s performance and bottom line. The cost of one mishire can range from hundreds of thousands of dollars to several thousand dollars depending on the position. The implications can be devastating – losing a key employee or client, missed deadlines, lost productivity, or the legal implications and costs. This is a key area of focus for us!
An recent CareerBuilder study revealed the true impact on costs, lost productivity, employee morale, client relations, sales and the costs of recruiting and training.
While it should come as no surprise that poor hires can mean revenue and productivity losses, the study sheds light on just how much those costs add up.
“27 percent of employers in the U.S. who reported a bad hire said that a single bad hire cost more than $50,000.”
We work with you to make better and more effective hiring decisions and work with you to create the internal system for self management. We will help you build and implement a strategy for recruiting and selecting high impact people put them in positions where they can thrive and do their best work.
Our approach is truly unique! We develop a JOB Profile that looks at the position requirements which includes the behavior, attitudes, values and competencies to perform with excellence. We work with your Subject Management Experts and Human Resources to build the process and standards. We assess the “whole person” which enables you to compare a candidate against the exact requirements of each position. Our system doesn’t just look at behaviors like many simplistic approaches. It enables you to look beneath the surface and see a candidate’s values, attitudes, competencies and potential. It can also be combined with other internationally recognized intelligence testing.
The reporting options are outstanding and easy to use. The Gap analysis report identifies any RED FLAGS that require additional attention. Our reports provide focused questioning and interviewing tips to identify any potential obstacles for success, so you don’t find out 6 months later that the candidate wasn’t a good fit for the position or culture.
Reports for comparing candidates against the specific requirements of a position enable you to make the most informed decision by eliminating any bias which or emotion which often cloud or inhibit the best decision process. As hiring managers, business owners and corporate executives we know the key to success is the quality of your people. When you match a person to an assignment magic happens! Attitudes drive behaviors and behaviors produce results.